Field + Office Portal
Enter PIN to access
Operations Center
Open Calls
0
In Field
0
Active Bids
0
Open WOs
0
Techs On Duty
0
Recent Activity
System ready. Add calls, bids, and work orders to see activity here.
Today at a Glance
  • No dispatched calls yet
  • No open bids
  • No pending work orders
  • Quick Dispatch
    EPA Refrigerant Alert
    Any system losing 10%+ of charge per year requires documented leak repair within 30 days per EPA 608. Log all refrigerant added on every service call.
    Systems over 50 lbs require annual refrigerant logs. Max penalty: $44,539/day per violation.
    Compliance Reminders
    • EPA 608 cert must be on person -- all techs
    • Recovery cylinder DOT hydro test current
    • Log refrigerant type + lbs added on every ticket
    • R-410A phasedown active -- document all usage
    • Title 24 HERS verification on new CA installs
    • LOTO before opening any electrical panel
    Emergency
    0
    In Progress
    0
    Scheduled
    0
    Completed Today
    0
    Techs Active
    0
    New Service Call
    Dispatch Queue
    Call #SiteMarketEquip TypeCall TypePriorityTechScheduledStatusAction
    No calls in queue
    Open Bids
    0
    Submitted
    0
    Won
    0
    Pipeline Value
    $0
    New Bid
    Active Bid Log
    Bid #ProjectClientMarketEquip TypeTypeEstimatorDueValueStatusAction
    No bids entered
    New Work Order
    Refrigerant Log (EPA Required)
    Log refrigerant on every call. Tech EPA cert # required on ticket. Systems over 50 lbs require annual log.
    Diagnosis + Work Performed
    Parts Used
    DescriptionPart #QtyUnit CostTotal
    Work Order Log
    WO #SiteTechDateEquipmentStatusFollow-Up
    No work orders logged
    Add Team Member
    Team Roster
    NameRolePayExpEPA CertAreaTruckStatusSpecializations
    No team members added
    Skills and Certifications Reference

    Senior Tech (15-25+ yrs)

    Packaged Units / Split Systems98%
    Pneumatic Controls90%
    Cooling Towers88%
    VRF / VRV Systems85%
    Chillers / AHUs82%
    VFD Diagnosis / Programming80%
    BAS / BMS Integration75%

    Mid-Level Tech (5-15 yrs)

    Packaged Units / Split Systems85%
    Electrical Diagnosis80%
    Refrigerant / EPA 60890%
    Commercial Service75%
    Pneumatic Controls55%
    VRF Systems50%
    Chillers40%

    Residential Service Skills

    Split System Diagnosis95%
    Furnace / Heat Exchange90%
    Heat Pump Systems88%
    Mini Split / Multi Split85%
    Airflow / Duct Diagnosis82%
    Controls / Thermostat90%
    Customer Communication88%

    Pay Scale Reference

    LevelExperienceRange
    Apprentice0-2 yrs$18-$24/hr
    Tech I2-5 yrs$24-$32/hr
    Tech II5-10 yrs$28-$38/hr
    Senior Tech10-15 yrs$35-$45/hr
    Lead / Master15-25+ yrs$45-$55/hr
    Service Mgr10+ yrs$60-$85k salary
    Estimator5+ yrs field$28-$45/hr
    Total Items
    0
    Low Stock
    0
    Out of Stock
    0
    Est. Value
    $0
    Add Item
    Truck Stock
    DescriptionCategoryPart #QtyMinStatusUnit CostValue
    No items. Click Load Standard Stock to populate.
    EPA 608 -- Per Call Checklist
    • EPA 608 cert (Universal or matching type) on person
    • Recovery machine certified -- ARI 740 compliant
    • Recovery cylinder: DOT cert current, not over 80% full by weight
    • Identify refrigerant type before connecting gauges
    • Recover ALL refrigerant before opening any component
    • Log exact lbs recovered and lbs added on service ticket
    • Record tech EPA cert # on every ticket involving refrigerant
    • Electronic leak check after repair, before recharge
    • Weigh in refrigerant -- no guessing on charge
    • Calculate leak rate if refrigerant was added to system
    • Flag for repair if leak rate exceeds threshold
    • Records retained minimum 3 years -- available for EPA inspection
    Leak Rate Calculator
    Refrigerant Phasedown Reference
    RefrigerantGWPStatusNotes
    R-410A2,088Phasedown ActiveR-454B replacement for new equip
    R-221,810Phased Out 2020Reclaim only -- no new production
    R-404A3,922Phasedown ActiveHigh GWP -- being replaced
    R-134a1,430Phasedown ActiveAuto AC and med-temp apps
    R-454B466R-410A ReplacementA2L -- mildly flammable
    R-32675Lower GWP OptionA2L -- Daikin and others
    R-466A733Non-Flammable AltHoneywell Solstice N41
    R-2903A3 FlammableSmall appliances, limited charge
    Civil Penalties
    Knowingly venting refrigerant: up to $44,539 per day per violation. This applies to technicians AND the company.
    ViolationMax Penalty
    Intentional venting$44,539/day
    Purchasing refrigerant without EPA 608$44,539/day
    Failure to recover before disposal$44,539/day
    Failure to repair leaks on schedule$44,539/day
    Failure to maintain refrigerant records$44,539/day
    Falsifying certification recordsCriminal referral
    California Title 24 -- Key Requirements
    • SEER2 minimum 14.3 split AC, 15.2 heat pump (hot climate zones)
    • Duct leakage: max 6% to outside on new residential systems
    • Refrigerant charge verification required on new installs
    • Airflow verification: minimum CFM per ton per system type
    • HERS rater verification required -- schedule before final inspection
    • Fan efficiency minimum 0.58 watts per CFM residential
    • ASHRAE 62.2 ventilation requirements for residential
    • ASHRAE 90.1 for commercial buildings
    Field + Office Messages
    Office -- System
    Welcome to HVAC Ops Hub. Use this channel to coordinate between field techs and the office -- dispatch updates, part requests, status changes, and job notes.
    Quick Status Updates
    Part Request